ReadiLaw provides access to general legal information through an online question and answer platform. The service does not create an attorney client relationship and does not include court representation, document filing, or emergency legal services. Responses are based on the information you provide and may not account for all relevant facts or jurisdictional differences. Users are responsible for confirming deadlines, protecting their rights, and seeking in-person legal representation when necessary. Platform availability, response times, and expert participation are not guaranteed. This notice explains the scope of what is covered and the limitations that apply when using ReadiLaw.
ReadiLaw operates an online platform that enables Users to ask questions to legal experts for general guidance and informational purposes only. The Platform is not a law firm, and communicating with an attorney through the Platform does not create an attorney–client relationship.
ReadiLaw provides access to:
a) General legal information and guidance on areas of law from verified attorneys through the Platform’s chat features.
b) Content available on the Platform, including attorney profiles, blogs, and articles.
c) Platform tools that support communication between Users and Experts.
ReadiLaw does not provide:
a) Legal representation.
b) Filing of documents on your behalf.
c) Signing of documents as your attorney.
d) Formal legal advice tailored to your complete facts and circumstances.
e) Guaranteed outcomes, guaranteed response times, or guaranteed accuracy of any guidance provided by an attorney.
f) Emergency services or urgent legal intervention.
ReadiLaw is designed for informational and educational purposes only. Any information provided by an attorney through the Platform is general in nature and is not a substitute for a full consultation with an attorney who can review your documents, verify facts, and advise on a specific legal strategy.
Using ReadiLaw does not create an attorney–client relationship between you and ReadiLaw, or between you and any Expert. This is consistent with the information described in the Terms and Conditions of service.
Online legal guidance is inherently limited because:
a) An attorney cannot independently verify the facts you provide.
b) An attorney may not review all relevant documents unless you supply them.
c) Important details may be missing or misunderstood in text based communication.
d) Some matters require in person steps, official filings, or adherence to court deadlines that cannot be handled through the Platform.
You remain responsible for confirming deadlines, protecting your rights, and seeking appropriate in person legal support where necessary.
ReadiLaw is not suitable for urgent or emergency situations, including:
a) Risk of immediate harm;
b) Domestic violence emergencies;
c) Active criminal investigations requiring urgent legal representation; or
d) Situations involving imminent court deadlines or outstanding warrants.
If you are in immediate danger or require urgent assistance, you should contact local emergency services or the appropriate authority immediately.
ReadiLaw processes personal data in accordance with applicable data protection laws including the Data Protection Act.
ReadiLaw’s role is limited to operating and maintaining the Platform and facilitating communications between Users and Experts. ReadiLaw does not control, and is not responsible for, the content of communications exchanged between Users and Experts, or for how Experts independently process any personal data shared with them.
You acknowledge and agree that:
a) Any personal data you choose to submit through the Platform is provided at your discretion and risk. You should not share personal data that is excessive, sensitive, or unnecessary for general informational purposes.
b) Communications on the Platform are not intended to contain special category data, and ReadiLaw does not require or encourage the submission of such data.
c) Experts are independent professionals and may act as separate data controllers in respect of any personal data you share directly with them. ReadiLaw is not responsible for an Expert’s data handling practices.
d) ReadiLaw does not guarantee that data transmitted via the Platform will be free from unauthorised access, interception, or technical failure, although reasonable technical and organisational measures are implemented in line with applicable law.
e) To the fullest extent permitted by law, ReadiLaw shall not be liable for any loss, misuse, unauthorised disclosure, or breach of personal data arising from information voluntarily disclosed by you through the Platform or to an Expert.
Nothing in this clause limits or excludes any rights you may have as a data subject under the Data Protection Act, or any liability which cannot be lawfully excluded or limited.
Communications through the Platform are not treated as privileged attorney–client communications.
You should therefore avoid sharing:
a) Sensitive personal identifiers;
b) Information that could identify third parties without their consent; or
c) Information you would not want to be publicly accessible.
From time to time, you may be offered services outside the standard chat format available on the Platform (“Offers”). Where this happens:
a) The scope of the service will be clearly described in the offer.
b) Fees and delivery terms will be disclosed before you accept.
c) ReadiLaw may facilitate the connection, but is not a party to any agreement between you and the Expert providing the service.
Some Offers may extend beyond information only assistance. If this occurs, any attorney–client relationship would be formed solely between you and the Expert and would be governed by the Expert’s own engagement terms. This approach aligns with the Additional Services framework set out in the Terms.
ReadiLaw endeavours to keep the Platform available; however, availability is not guaranteed. The Platform may be unavailable due to:
a) Scheduled maintenance;
b) Security updates;
c) Network failures; or
d) Third party service outages.
During periods of unavailability, you may be unable to access content, send messages, or view updates until service is restored.
ReadiLaw does not guarantee:
a) The availability of any specific Expert;
b) That an Expert will respond within a particular timeframe; or
c) That an Expert will respond to every question submitted.
Response times may vary depending on topic complexity, specialist availability, and volume of requests.
You agree to:
a) Provide accurate and complete information.
b) Avoid sending messages containing prohibited content.
c) Use the Platform in a personal, non transferable manner where subscriptions apply.
d) Avoid excessive use that disrupts service for others, in accordance with fair use principles set out in the Terms.
To the fullest extent permitted by law, ReadiLaw is not responsible for losses arising from:
a) Reliance on general information without seeking tailored professional advice;
b) Missed deadlines or failure to take timely action;
c) Acts or omissions of Experts; or
d) Service interruptions or technical delays.
Nothing in this notice limits liability where such limitation is not permitted by law.
Laws differ by country and, in some cases, by region. An attorney’s response may be based on:
• The jurisdiction you specify;
• General legal principles where no jurisdiction is specified; or
• The information you provide.
If you do not clearly state your location, the guidance provided may not be applicable to your circumstances.
This notice may be updated from time to time to reflect changes to the Platform, legal requirements, or operational practices. The effective date above indicates when the current version applies.